Manage Call Forwarding on your Spark Mobile

Manage Call Forwarding on your Spark Mobile

https://www.spark.co.nz/help/mobile/manage/mobile-call-features/


Set up call diversion on your phone

Busy on another call:

  • Divert to another number by entering * 67 * [number to divert calls to] * 11 # CALL/SEND into your phone's keypad
  • Divert to voicemail by entering * 67 * 083200000 * 11 # CALL/SEND
  • Check the diversion set-up by entering *#67*11#CALL/SEND
  • Turn diversion off by entering #67*11# CALL/SEND

Divert calls straight away:

  • Divert to another number by entering * 21 *[number to divert calls to] * 11 # CALL/SEND
  • Divert to voicemail by entering * 21 * 083200000 * 11 # CALL/SEND
  • Check the diversion set-up by entering *#21*11# CALL/SEND
  • Turn diversion off by entering #21**11# CALL/SEND

When there's no answer:

  • Divert to another number by entering * 61 * [number to divert calls to] * 11 # CALL/SEND
  • Divert to voicemail by entering * 61 * 083200000 * 11 # CALL/SEND
  • Check the diversion set-up by entering *#61*11# CALL/SEND
  • Turn diversion off by entering #61**11# CALL/SEND

When a phone is off:

  • Divert to another number by entering * 62 * [number to divert calls to] * 11 # CALL/SEND
  • Divert to voicemail by entering * 62 * 083200000 * 11 # CALL/SEND
  • Check the diversion set-up by entering *#62*11 CALL/SEND
  • Turn diversion off by entering #62*11# CALL/SEND